New Zealand Relay is a telecommunications service for people who are Deaf, hard of hearing, speech communication difficulties and deafblind. Only genuine calls through New Zealand Relay are allowed. The New Zealand Relay provider reserves the right to interrupt or disconnect any relay calls that are not genuine.
Please do not use NZ Relay services to make emergency calls.
The New Zealand Police call centre receives all emergency calls on behalf of Police, Fire and Ambulance services, and coordinate calls to the appropriate service.
In an emergency, please contact Emergency Services directly on:
- Deaf Emergency Fax 0800 16 16 10
- Deaf Emergency TTY 0800 16 16 16
- 111 Text – text to 111 (note you must be registered with NZ Police – see https://www.police.govt.nz/111-txt for more information.
