Instructional videos

Our captioned videos show you step-by-step how to use a number of our services. This includes how to make and receive captioned and text relay calls using the NZ Relay app, and how to use the Video Interpreting Service.

You can also check out our written guides to using services on the NZ Relay app.

If you have any questions or need extra support, please get in touch with our help desk team on helpdesk@nzrelay.co.nz. The help desk is available 24 hours a day, seven days a week.

Making an account, logging in & receiving a text relay call

Your guide to making an account, logging in, and receiving a text relay call using NZ Relay app

Making a text relay call

Your guide to making a text relay call using NZ Relay app

Making an account, logging in & receiving a captioned relay call

Your guide to making an account, logging in, and receiving a captioned relay call using NZ Relay app

Making a captioned relay call

Your guide to making a captioned relay call using NZ Relay app

How to use the Video Interpreting Service

Your guide to using the Video Interpreting Service

How to make a call using Internet Text Relay

Your guide to making a call using internet text relay