Easy-to-use relay services

NZ Relay helps people who are Deaf, hard of hearing, speech communication difficulties and deafblind to connect with businesses, friends and whānau over the phone.

Multiple services available on the NZ Relay app

You can use this free app to make and receive text relay and captioned relay calls, using your mobile phone or tablet.

Stay connected on the go

This service is free to use. The NZ Relay app will use your mobile data or Wi-Fi connection.

About us

The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, speech communication difficulties and deafblind to communicate with others over the phone.

Ministry of Business, Innovation and Employment

NZ Relay services now available on mobile app

Text relay

Text relay

Features and Benefits

  • ✓ The app is free to download
  • ✓  Make and receive phone calls on the go
NZ Relay App
Captioned relay

Captioned relay

Features and Benefits

  • ✓ The app is free to download
  • ✓  Calls you make while using this app are free – including mobile and international calls
  • ✓  Access to your contacts on your phone

Standard phone users

Find out how you can contact someone who is Deaf, hard of hearing, speech communication difficulties or deafblind by using these services.