Step-by-step guides

Our guides show you step-by-step how to download the NZ Relay app, create an account, and use the app to make and receive captioned and text relay calls.

You can also check out our instructional videos showing how to use a number of our services.

If you have any questions or need extra support, please get in touch with ourhelp desk team on helpdesk@nzrelay.co.nz. The help desk is available 24 hours a day, seven days a week.