How does it work?

How does it work?

How does relay work?
How does relay work?
  • You connect to a Relay Assistant (RA).
  • The RA acts as a bridge relaying the entire conversation between you and your caller.
Calling instructions and tips
Calling instructions and tips:
  • Get all your information ready before you connect to NZ Relay.
  • Tell the RA the name and the phone number of the person you want to call.
  • Tell the RA how you wish your call to be introduced.
  • You may give the RA a message to leave if the person you are calling does not answer.
Preregister now for chargeable calls
Register now for chargeable calls or purchase a prepaid calling card:
When you preregister with NZ Relay, you will have the option to enter your calling card information or purchase a calling card from the NZ Relay Centre.
Read more

Chargeable calls:
  • Calls between a landline (telephone line) and a mobile or cellular phone.
  • International.
  • Calls to premium number (0900).
Resources:
"Don't Hang Up!" Introduction pack
Added on Thu, 13 May 2010
"Don't Hang Up!" A3 Poster
Added on Thu, 13 May 2010
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