The RA acts as a bridge relaying the entire conversation between you and your caller.
Calling instructions and tips:
Get all your information ready before you connect to NZ Relay.
Tell the RA the name and the phone number of the person you want to call.
Tell the RA how you wish your call to be introduced.
You may give the RA a message to leave if the person you are calling does not answer.
Register now for chargeable calls or purchase a prepaid calling card:
When you preregister with NZ Relay, you will have the option to enter your calling card information or purchase a calling card from the NZ Relay Centre. Read more
Calls between a landline (telephone line) and a mobile or cellular phone.